Customer Testimonials
McNaught goes the extra mile.. IMPRESSIVE..
Excellent timely service
Joe da Silva was very straight to the point on vehicle options and worked with me to get me behind the wheel of something same day.
Staff was friendly and explained what needed to be done.
Staff was friendly and helpful, very accommodating to requests. They made the buying process easy and were very informative and straight forward.
We would highly recommend! Sam was so helpful answering all our questions. Good knowledge of vehicles and their options!
Accommodating and communicative as i rescheduled my appointment 3-4 times by email, and they always replied in a timely manner.
Went in to buy a truck the staff was helpful and exceeded my expections and got my truck in about a week.
Jose was good!! Found me what I needed. Truck was a little later than expected but it's the world we live in right now... Plus there had been a storm. Truck drives great! Great experience all round!
Great people, great service
Easy and fast!
I appreciate the call backs throughout the day. The washing of the car nice touch.
During the storm last week my truck started having a starting issue that appeared to be a weak battery. Unfortunately they were closing at 2pm and staff leaving by 3pm but they put a battery aside as I was close by to pick up. After purchasing the battery the truck wouldn't start at all. Ron from service came out to try and boost it and then determined it was the starter and not the battery, they had one in stock and a guy willing to replace it to get me back on the road. The guys and ladies went ...
John and Inder were knowledgeable and easy to deal with plus it’s evident they truly care about their clients.
Took my vehicle for its first oil change. Very friendly service from everyone. Fast and courteous and very painless.
Great recent visit to McNaught Had vehicle in for a oil change and to look into a rattle. All the work done and cause if the rattle diagnosed and repaired. No extra charges to “diagnose” the problem, and work done and covered. Also well there looked at some vehicles. HAMEID SOFIZADA was our sales associate who was AMAZING. He went above and beyond and also met with sales manager Joe Daley. Great sales team who made us feel welcome and valued. Highly recommend to anyone looking into a new or used vehicle.
Ron is easy to work with, kept me in the loop throughout the repair progress, and was easily reachable at any time. Seamless drop off and pick up. Kudos to the techs who did the diagnosis and repair, finding the issue, fixing the issue, and even more impressive, finding out that the warranty was in effect for this repair!
Vehicle was repaired on schedule. I dealt with good staff.
Following a Fall 2021 invitation to place our name on a list for a potential interest in the purchase of a 2022 Enclave, in the Spring of 2022, the dealership followed up by providing us with FIRST OFFER to purchase. We accepted, and the staff efficiently completed our purchase in a relaxing and friendly way. Delivery 08 April 2022 requested.
John the Sales Manager, Serhiy , Mike in Finance and the entire sales staff treated me like I was family . There was no pushy sales tactics, no loop holes . I had the best car buying experience I've ever had. Will always recommend people shop at McNaught Auto Outlet for their Used Vehicles
When we talk about Quality service that’s what MCNAUGHT offers you. Excellent and professional Sales person Aon Sayed who went up and down and helped us after working hours. Everyone is so polite and friendly moreover they respect your money value and time which you putting there. I would totally recommend this place to buy your future car.
Friendly & straightforward experience especially in a time of when it's hard to find vehicles due to shortages
Service rep Ron Is outstanding. Great customer service focus and responsive to customers needs and requirements
Had repair done to vehicle and really appreciated the service of being driven back home and picked up. Driver, Don, was very pleasant and kind. My service consultant, Christine R., was a pleasure as well.
Thank you to Michael, Joe and Caleb for making my experience at Mcnaught easy and stress free. I know it is an insane market for vehicles and there are very few new vehicles to be found but they managed to find the exact vehicle, model and colour that I wanted. It took a month to get here from the time I paid my deposit which I thought was incredible considering circumstances in shipping these days. I had minor damage on my trade in that required an MPI claim, they made that whole process super easy as well. Thank you very ...
Amazing service, with friendly sales staff. It was a very laid back and relaxed experience
Worked with Sam to purchase my GTI and he was an amazing salesman. Helped find the perfect car within my price range and made sure I was taken care of at the same time. Ian the financial manager was nothing short of fantastic. Not only did he get me a great rate but was also open, clear, concise and did an excellent job of helping me better understand the financial side of buying a vehicle. The entire team was great and friendly, I would highly recommend to anyone in the market to give these guy a chance.
Fast and amazing service. Goes above and beyond and I couldn’t be any happier. They really care and it makes a big difference. It was a great experience. I’ll be coming back. Best dealership in the city. Thank you!
Best dealership by far. Gino Moccia always makes me feel completely comfortable and never pressured,always took care of me. Will definitely buy a 3rd vehicle from him!!Thanks McNaught and especially Gino!
Sam Verma was knowledgeable and quick to address any concerns. Made the transition from our car to the truck Seamless. We have enjoyed our experience at McNaught with friendly staff and their care for our children. (Now the kidd want a tesla) all-around the best experience. Keep up the great work at McNaughts
service advisor is excellent to work with, very helpful and follows up with phone calls on the status of the vehicle
Super friendly and attentive staff!! Throughly enjoyed my car buying experience!!
Leighton was great and easy to deal with, came through on everything and kept it simple
The salesman Sam is very nice and kind, and helpful. I drove my favorite car back today. I'd like to introduce all my friends who need to buy/change cars to him.
Good service and staff. All very pleasant and helpful. All problems resolved in one visit.
Very professional and trustworthy. The service is excellent and the staff are pleasant and accommodating. I have been coming to this dealer for 5 years.
Great and very reliable service, great shuttle service also, John is the man for getting there and back
I recently purchased a Certified Pre-owned vehicle at Mcnaught's. The buying process was easily the most seamless, respectful dealer customer interaction I have experienced to date. The sales, finance, service and detail staff all combined efforts to ensure my requests were met to my satisfaction upon delivery. It was impressive to see that, as a new customer, I was given the same attention as any other established client. It was also evident that as busy as the dealership was, their reputation and attention in ensuring an enjoyable buying experience was on top of their list. I will have no ...
Actually has failed to deliver for me now on two separate occasions. First with the attempted purchase of a new vehicle and secondly with a recent servicing.
Honored price offered through GMC app. Explained repair well.
Fast, friendly, super helpful service. Ian was great to work with and took the time to answer any questions we had. He really went above and beyond to make things work out for us.
Recently bought a vehicle from McNaught Cadillac and I have nothing but good things to say about the process. While the delivery of the vehicle was delayed, Tracy and Michael were extremely helpful keeping me updated as to the status. After sales service has also been superb.
Lee was very friendly and helpful, kept me up to date on my repairs.
Ron was awesome. Great customer service, went above what was asked to help me.
Good service help alot and quick no beating round the bush
I honestly have nothing but great things to say about my experience buying a car. I have had awful experiences in the past with other dealerships and found them pushy and found that they apply a lot of pressure for you to get a car. But with McNaught, the process was actually enjoyable. I found that the people were extremely helpful. I was working with Ben during this process, and I have nothing but great things to say about him. He was able to answer all my questions about the car and allowed me the time to go over the ...
I am very happy with the service and Ron is great to deal with. I trust Ron very much and he makes me feel as the work that needs to be done is the only work and it was done to my liking. Thanks
Mc Naught takes care of me and my vehicle. Top notch dealership and always keeping my vehicle safe and reliable.
They were great and did amazing work. I even showed up to a washed truck. I’m so grateful for the awesome service.
There was hiccups during the service but over all I was satisfied with the service I received
I would recommend this dealer to anyone. Very easy to deal with and exceeded my expectations
Excellent after sales service. Well taken care of the sale. Excellent and accomodating personnel. Very satisfactory unit
I will begin with - that I really like my new car (Mazda 3). At the beginning of my relationship with McNaught we hit a rough patch. I just want to say to the staff of McNaught, I sincerely apologize for being a difficult customer. This is the 1st new car in 10 years and I am very particular about things. Joe Daley stepped up to mend the relationship between McNaught and myself. And I will thank Mike Zaslowski for helping me to choose I nice car. I also want to thank Kathy for her help in my 1st week of owning ...
Super friendly and helpful!
I had the best customer service at McNaught Buick GMC. Thanks Lee for making it a great experience, I would highly recommend this location for all your vehicles needs.
Fantastic service , vehicle clean and warm when I picked it up and problem solved. Thanks as always
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