Customer Testimonials

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Google Feb 15, 2024

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Google Feb 13, 2024

The staff at McNaught was extremely helpful! Everyone was friendly and courteous. Highly recommend checking out their vehicle selection, if nothing else they will give you truthful information about your next vehicle.

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Google Jan 31, 2024

I cannot say enough good things about this dealership. Connor and Mike have gone above and beyond to make my new purchase as simple as possible. They accommodated my weird schedule and short notices, keept me up todate on the progress and was patient with me for all my questions and gave me time to think without feeling pressured. Would highly recommend them to anyone looking for a new or used car.

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Google Jan 24, 2024

Excellent purchase of a vehicle, had a glitch but brought it back to show Joe de Silva (the best guy I have the pleasure of meeting) he took care of all of my issues, absolutely recommend looking at this site and dealing with Joe for sales!!!! He organized all service work needed (not much to be fair) and was well taken care of by Ron in service. Would recommend this place to my friends and the outstanding service provided! Cheers Joe for getting me a superb Truck!

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Google Jan 12, 2024

Experience with front of house staff was great but all my tires are dangerously low and require air? What kind of service is that? Very upset.

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Google Jan 6, 2024

Great staff. Good vibes. Extremely helpful. Knowledgeable. Provided everything that you need. Professional as well. Great service.

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Google Dec 14, 2023

I came in for an oil change with no appointment and there was no waiting, great service by Angela! She was very helpful, knowledgeable and friendly, and the whole experience was painless, quick and easy.

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Google Dec 11, 2023

First class service, from the moment I pulled in that morning . My car was returned to me clean and no issues. Thanks

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Google Nov 27, 2023

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Google Nov 22, 2023

Had my car in for Service maintenance and oil change at the new Cadillac building and was very impressed with the above and beyond GREAT service provided by Benny! It was the friendliest, attentive service experience I have had at the dealership! Thanks, Benny!

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Google Nov 14, 2023

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Google Nov 6, 2023

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Google Oct 30, 2023

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Google Oct 29, 2023

Thanks Michael, Chris & Frank!

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Google Oct 29, 2023

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Google Oct 10, 2023

Overall, my experience at the From the moment I walked in, I was greeted with a smile and made to feel welcome. The salesperson who assisted me - Ben Krepart - was knowledgeable about the vehicles on the lot and took the time to understand my needs and preferences. They provided me with detailed information about each car I was interested in, including their features, specifications, and pricing. I never felt rushed or pressured to make a decision, which I appreciated. Overall, I had a positive experience at the car dealership. The staff was professional, knowledgeable, and customer-focused. I would ...

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Google Sep 28, 2023

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Google Sep 20, 2023

Great service. Pleasant knowledgable service staff. Pleasant front desk staff. In for an oil change. Short wait. Recommend McNaught.

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Google Sep 11, 2023

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Google Sep 3, 2023

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Google Aug 31, 2023

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Google Aug 25, 2023

I have been working with Richard in the parts department on a fuse block for my Buick. He came through above and beyond on pricing and delivery. This part should be something that GM Canada should be paying for but they have a past deadline date thinking that the problem goes away with a date on a memo.Although I may never purchase a GM again, I am very happy with the service that Richard came through with. He is what customer service is all about. Thank you Richard

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Google Aug 11, 2023

Overall a great experience. From the service department to the sales team and the shuttle drivers. Everyone working here was professional and caring. Kudos to Ben Krepart for his work.

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Google Aug 6, 2023

I just purchased a vehicle today from Ken Bekele, The experience I had dealing with him and this dealership was absolutely phenomenal , nothing but good things to say, Ken provided an OUTSTANDING level of customer service in helping my find the perfect vehicle for my family, He took every minute possible to explain vehicle options, pricing , took the time to connect with us on our wants and needs out of a vehicle and to understand what we were looking at and wanted to pay and he executed that for us in every single way! Ken is the best example of ...

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Google Aug 6, 2023

Very nice dealership and friendly staff.

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Google Jul 30, 2023

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Google Jul 25, 2023

5 weeks ago my wife and I purchased a 2015 truck. It needed some repairs to it but that was okay and the repairs were part of the purchase price. Unbeknownst to them there were more issues that they were not aware of when they took this truck on trade. The service department had a handful trying to source out the parts, shipping delays, code issues and a number of other items that popped up. None the less they got it done, and still honored the original price even though the repairs resulted in a large sum. I was impressed by the ...

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Google Jul 23, 2023

An EXCELLENT dealership for sales and service. Been dealing with this dealership since its inception on Portage Avenue. I would highly recommend it.

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Google Jul 15, 2023

I just purchased a new car today from McNaught on Waverly and I cannot express the level of customer service this dealership offers. I have never experienced such a smooth and seemless transaction. From the moment we walked in the door until we drove away we were treated like VIP and made to feel completely welcome. Justin our salesman was extremely accommodating and very genuine. We did not feel an ounce of high pressure sales. Serijey helped us with financing and was knowledgeable and incredibly understanding of our feelings and needs. Even the sales manager Joe was amazing and even ...

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Google Jul 10, 2023

An extremely reputable place to deal with!!

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Google Jul 6, 2023

I just had my first oil change on my new 2023 truck and it was a great experience with the ream at McNaught there were no problems or issues and I was out of there in under one hour. Frank and staff there are always around to help you with any questions or concerns or issues with the vehicle I will give them all 5 stars for the work they all do.

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Google Jul 4, 2023

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Google Jun 30, 2023

Ive never been disappointed w them. Always an excellent service

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Google Jun 27, 2023

It was a great experience. Very nice customer service. We purchased a vehicle that we were greatfull. Specially Aoun and shubh we really appreciate their efforts.

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Google Jun 25, 2023

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Google Jun 23, 2023

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Google Jun 13, 2023

We would like to compliment Mason Dou on the excellent sales service he provided us when we purchased our 2023 GMC Sierra SLT in April of this year. Such a wonderful guy. Our truck was written off and he found the perfect replacement for us. You can be sure that should our family/friends be in need of a new vehicle, we will be recommending Mason. Thank you Mason!

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Google Jun 3, 2023

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Google May 29, 2023

Recently purchased a used vehicle and had the pleasure to deal with Jackson G. Was truly Professional / Friendly and helpful, went above to ensure that I had the best possible experience thru the process.

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Google May 23, 2023

Gino was an outstanding salesperson. Good, clear, and knowledgeable information made for a great experience.

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Google May 19, 2023

Friendly! Knowledgeable! Good communication! Thanks Ron.

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Google May 17, 2023

It’s a very professionally run showroom. Very competent staff and managers. Trading in and buying a new vehicle was hassle free. Highly recommended for any sort of trade.

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Google May 16, 2023

In winter, I need a car for work. For some reason, I didn't end up buying the car. I rented a car here, and it helped me solve the problem of short-term car use. McNaught Collision is the car dealership I am most satisfied with because they will consider issues from the perspective of customers. Thank you, Frank and Casey.

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Google May 12, 2023

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Google May 11, 2023

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Google Apr 28, 2023

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DealerRater Apr 27, 2023

Hi, I just bought a 2021 XT5 from McNaught Cadillac and I must say I’ve been very pleased with the service and the one salesman AOUN thank you and he has been very professional and I would recommend my friends to deal with McNaught Cadillac. Thank you.

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Google Apr 24, 2023

Always a good experience when I go for servicing at McNaught. The service staff and advisors are knowledgeable and look after your needs.

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Google Apr 5, 2023

I recently had a mechanical problem with my Escalade resulting in my antifreeze leaking and my truck overheating. Made it home and called dealership and they supplied me with Roadside Assistance. Left voice message for my service guy Joey to advise of my issue. Got the truck towed to dealership and Joey returned my call. Got my truck repaired with no cost to me, and they even washed my truck. Joey has always been professional and I can always rely on him to get my truck repaired. Many thanks to Joey and a great dealership that he is employed with.

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Google Apr 1, 2023

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Google Mar 31, 2023

Awesome service. Joey and Dylan are the best!

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Google Mar 30, 2023

Justin was awesome in helping to find the perfect truck for my needs!

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Google Mar 28, 2023

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Google Mar 28, 2023

Fast, friendly service. My experience there is always a nice one!

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Google Mar 27, 2023

Definitely worth the trip to get my car serviced. Great company.

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Google Mar 25, 2023

Great assistance. I had an amazing experience in the place with the staff. Despite the problem with my car was not fixed in there, they still offered all the help they could. My special attention is for Mr. Ron which was very kind and patience with me. Totally recommend the services offered there.

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Google Mar 25, 2023

never any hassle, prompt service and always keep me updated throughout the appointment 👌🏻

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Google Mar 24, 2023

The employees at the service desk were helpful and pleasant. A pleasure to deal with.

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Google Mar 23, 2023

Service rep ( Seph ) he was really really helpful and on top of his game. Called me every set of the way let update me. Really nice guy.

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Google Mar 22, 2023

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Google Mar 18, 2023

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Google Mar 18, 2023

Took my 2022 Buick Envision to get my chip for the heated/vented seat installed. I have always had a great experience with McNaught from the time we bought it from Ken Bekele to dealing with Ron, the Service Consultant I have normally dealt with. Today, I had the privilege to be welcomed by Jordan Stern. The friendly service from him let me feel assured that, no matter who I deal with at McNaught, I’m going to get that professional, friendly service I every time. Thanks Jordan and Ron.

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Google Mar 17, 2023

My experience at this dealership with Frank Veert and Joe DaSilva was way beyond great. I felt like royalty in there and in the blink of an eye I drove off in my brand new vehicle. 100% recommend shopping with these guys!

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Google Mar 15, 2023

My son and I had a great experience with McNault. The sale team was great, and we had been looking for a vehicle for a few months and we were well educated on the prices. This organizations’ pricing was very reasonable an trying to “gouge” customers like other places are doing. Service was top notch and excellent, and we felt like customers are number one, a shout out to our sales rep Braden Howard - thank you to the McNault team!

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Google Mar 15, 2023

Stephan in the service department is top notch.

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Google Mar 14, 2023

Great dealership, highly recommend. Sales guy Auon was very helpful and professional. Will be recommending to friends and family. Thanks again

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Google Mar 13, 2023

Excellent customer service. They were very helpful and saw to our every need. Very efficient. We felt at home . Love the car we bought. Will definitely recommend.

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Google Mar 11, 2023

Quick and efficient

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Google Mar 10, 2023

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Google Mar 10, 2023

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Google Mar 5, 2023

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Google Mar 3, 2023

Great service. Everyone was friendly, helpful and professional. Thank you.

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Google Mar 2, 2023

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Google Mar 1, 2023

We are satisfied with your service thank you

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Google Mar 1, 2023

I’m so totally satisfied with my experience with mcnaught cadillac that two of my friends are going there

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Google Mar 1, 2023

I recently purchased 2019 Civic from here. The over all transaction was smooth and well. Special Thanks to Mr.Ben who helped us to grab the nice deal. However, you guys need to be more transparent regarding the loan transaction.

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Google Mar 1, 2023

We were well taken care of Thanks Justin

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Google Mar 1, 2023

Was very happy with the customer service. Great dealership, highly recommend.

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Google Feb 28, 2023

from my appointment being scheduled to the courtesy wash and having my keys returned,,, my Service experience was excellent and I haven’t stopped telling family and friends how impressed I am. Thank you McNaught Service Team!

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Google Feb 25, 2023

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Google Feb 24, 2023

The team at McNaught is a awesome Team,right from the salesman to the very end when receiving our awesome AT4 Terrane.

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Google Feb 23, 2023

Dealt with some great people who assisted us in choosing the right vehicle. They took their time and were easy to communicate with to get what we wanted. They went above and beyond to make sure that we were comfortable with our options and made it feel like a pleasurable experience, thank you.

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DealerRater Feb 23, 2023

Excellent service, went above and beyond today. Needed a vehicle to use while mine was in the shop and the sales manager was quick to help.

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Google Feb 23, 2023

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Google Feb 23, 2023

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Google Feb 22, 2023

Very positive experience. Highly recommended. The price was right and the trade in value offered on our former vehicle was substantially higher than other dealers. Would definitely go back again.

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Google Feb 22, 2023

I am not a fan of dealerships. McNaught was a pleasant surprise. My sales experience was very positive and Michael was great to deal with. Dealings with finance were clear and concise. Zachary was excellent and went the distance to help me achieve My goals on this deal. I would recommend this dealership.

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Google Feb 19, 2023

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Google Feb 18, 2023

I bought a 2017 chevy Silverado form a DIFFERENT dealership, after a month started having problems with the electrical and noises under the hood the OTHER dealership said it was the battery still had the same problems so i took it a cross the street to McNaught and everyone from the service department was amazing explained everything and replaced all the parts that were wrong with it under warranty. it was an excellent experience and would recommend it to anyone

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Google Feb 18, 2023

I brought in my Chevy Trax and I was well looked after by Stephen. He had my best interest at heart and greatly exceeded my expectations! He deserves a raise!

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Google Feb 17, 2023

What started out as an awful episode (my car getting stolen and written off) ended in a very positive experience at McNaught. Thanks to my sweet, sweet car man - who used to be in Carman - Joe Daley, I once again have a ride. And I have to say this might be the most comfortable vehicle I’ve ever driven. It’s like it was made to fit me! Well . . . except for all the bells and whistles this Terrain comes with. Kinga (who deserves a raise, a spa day, and anything else she asks for) did her very best ...

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DealerRater Feb 17, 2023

I have nothing but good things to say about McNaught. Very friendly and great customer service!

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Google Feb 16, 2023

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Google Feb 15, 2023

My oil change was fast and easy!

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Google Feb 14, 2023

Jordan in service was excellent to deal with. Explained everything very well. I would like to always deal with him! And my driver was a wonderful man!! Thank you!

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Google Feb 8, 2023

Amazing service worked with Jordan from service and he made sure to keep me updated with the repairs and call me to get authorization if anything else came up seeing if I needed them done great pricing too and fast work as well highly recommend

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Google Feb 8, 2023

Very pleased overall with McNaught and their team. We recently completed a trade in of our company vehicle and not only was their team knowledgeable and friendly, but were also exceptionally efficient. They were a pleasure to deal with and we would certainly recommend them 100 percent!

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Google Feb 6, 2023

Amazing experience. Ken was quick to find the truck I had asked for. There was zero pushing or up selling at all. Caleb in the finance department was able to get a deal don’t quickly for us. I will definitely recommend and use them for future purchase.

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Google Feb 4, 2023

Walked in, asked Jackson Goodman to see some specific cars, liked the first one, bought it, all the staff was very friendly, and helpful

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DealerRater Jan 30, 2023

Staff worked hard to make sure we had a chance to try all the vehicles that we were interested in.

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