Customer Testimonials
During my long 13k kilometer road trip I needed an oil change and fuel filter replaced on my GMC Sierra 3500 diesel truck. Called and Robyn immediately coordinated the job. Within 60 minutes my service consultant Ron Kruger had me out the door with all work completed at 5pm sharp as promised. Standard certified service pricing but you get what you pay for. Highly recommended and satisfied with work completed.
Always great service ! If you are looking to upgrade to a new ride , this is the place to go !
Great service,super friendly staff!
Excellent customer service. Never an issue with anything. I have no hesitation to recommend them to anyone !!
Awsome , had my tire fixed right away,and was able to put it back on and fixed sensor
Replaced a known bad electronic component but needed factory software to marry the new unit to my model of truck. I found the service to be on point, & utilized the propriety equipment in a cost effective way. Vehicle was taken in at the agreed time & delivered on time. I couldn’t ask for better. Thanks to the team & especially Ron Kryger who was my service contact. 😊😊😊😊😊😊😊😊😊😊😊😊😊
My truck wouldn’t start and was towed to McNaught to be looked at. I suspected my fuel pump went and turned out it was a corroded wire to the fuel tank. Jordon was my contact and he was very professional, courteous and a top notch contact. When I texted him for an update he replied right away. I will definitely consider taking it there again if my truck needs work.
Great service from start to finish. This is my first time dealing with this dealership (purchased my vehicle from a different dealership) and I’m very much impressed by the service I’ve received. Chris was outstanding in making sure I was looked after. She kept me informed on every step on the status of my vehicle, after contacting insurers and see what what was under warranty or not. Her professionalism is Outstanding. Thank you for a great service Chris!
Had a great experience.
Our experience was excellent when I called Mcnaught looking for a vehicle! Their response was professional, prompt, and courteous. Thanks Sam 🙂 Looking forward to doing more business with you in the future!
Service department well organized and efficient. Went in for a oil change and maintenance check. I was done in 25 minutes.
Nothing but good things to say about McNaught! Amazing sales team that want to find you the best car for your needs. Everyone in service is incredible especially Kathy & Jordan they will always find a way to fit you in and help you out. If you want a dealership that you can count on it's them!
Brought my Terrain in for an oil change and tire rotation. I had asked for the tire rotation because I thought it was due, turns out it wasn't needed. They could've took my money and did it, but they were upfront and honest. So, today I saved money and on top of that McNaught gained a very happy customer. Would recommend to anyone.
We had a very positive experience dealing with Sam when we purchased our ‘new’ used car. Sam was a true gentleman and went the extra mile to make sure we were well looked after. I would definitely recommend him to anyone we know whose looking to buy a vehicle.
I had an appointment for my first oil change today. I was 15 minutes early and taken in right away, was told it would be an hour, my appointment took less than an hour, and I was on my way. The staff was friendly and my experience a good one😊
Amazing first experience here at McNaught, I was bringing in a corvette. Was helped out by Joey in the service. Couldn’t have asked for better or more efficient service from all staff and crew. Every question was answered in detail and explained and all parts were put on in a timely and professional matter. Whatever vehicle you own bring it here !
Great group of people and great selection of new & used vehicles. Would recommend.
Only reason I didn't give 5 stars is the salesman said the vehicle would be full of gas and it came with half a tank when we picked it up. Other than that this place was very helpful and customer service was good.
Staff treated us professionally. Everyone was very friendly & courteous.We were reminded of our oil changes, service was very fast. We would recommend McNaught to family & friends.
We were looking for a new small SUV and the staff helped us through the process. We had a great experience and given the current situation of car shortage in 2022, they did their best to give us a wide range of options. Tracy (salesperson) and Caleb (finance manager) did an excellent job. We definitely will send our friends and relatives.
They are efficient and thorough with the inspection of my vehicle. I was kept informed with what was going on.
Courteous staff, in and out in a timely fashion and kept me up to date through out my visit.recommend this dealer for all your automotive needs
No muss, no fuss. Vehicle drop off and pick up smooth as glass. Everyone there seemed to know exactly what they were doing.
Had a great experience. The process was smooth and employees were very friendly! Would have given 5 Stars but unfortunately I was told I was getting a heated steering wheel when in fact I did not. 😔
Unreal service! Knocked this experience out of the park. From reception, to sales(Leighton), management(Claude), finance(Hameid) all the way to the delivery coordinator(Kinga). Got the deal I wanted and more!
Great customer service at Mcnaught. Right from making the appointment and into the drive bay. Definitely be back where they treat you like family.
Professional, efficient and friendly.
I had a great buying experience right from the 1st time I called, my sales rep Paul Walker did everything he could to get me what I wanted in my new vehicle,then when it came time to getting all the paper work and finalizing the deal Caleb was a huge help with the financing ,definately recommend these guys to make it easy purchasing your next ride ,thanks again guys !!
Ian and Kale took very good care of our family. They found us exactly what we needed, never pressured us into an up-sell, and were patient and professional all through the process. HIGHLY RECOMMENDED!!
McNaught has always taken care of me. Even today, the shuttle was running late, so my service advisor drove me himself. Great service.
The service is excellent all around, from your individual service advisor to your cashier at check out. They try to ensure they maintain their word on their quotes and time it takes for repairs. I will definitely recommend to anyone who is looking for auto repairs, oil changes, or auto body work
Experience was exceptional Was short notice , and on a timing deadline . Staff was professional, speedy .
Great experience working with Gino and the rest of the team. Happy that Gino has always been able to help find a vehicle at the best price range for my growing family. I look forward to continue working with mcnaught in the future.
The service consultant Ron was excellent. Got my truck in A.S.A.P. and then got my second truck in for the air bag recall the same day. I've dealt with the service department a fair bit and they are always thorough. Parts is another story but its hard to find a good parts department...well CTR. But I won't lower my 5 star as the service was exceptional.
Made an appointment online day before, they were on time, pleasant employees and a nice clean dealership lounge to wait in
Great experience at McNaught. Leyton and Joe were so helpful finding a vehicle that I would like. They showed me every car I asked about and then a few suggestions they I would never have thought of. They made the experience fun and stress free. Zack was super helpful getting all the paperwork in order and explained everything to me very clearly. Answered all my questions with detail and left me feeling confident in my purchase. Fantastic team all around! Will definitely recommend McNaught Buick GMC to anyone looking for a new or used vehicle. Thanks guys!
We have dealt with Gino before, the salesman at McNaught Pontiac, the last car we bought and we dealt with him again this time. He goes above and beyond. He knows the meaning of customer service very well. He is amazing to deal with. We also dealt with Zach, in the Finance dept and he made everything very pleasant and easy as we filled out paperwork and he accommodated our particular financial needs with no problem. We love dealing with McNaught Pontiac. They give great customer service and their cars are excellent quality thus we come back everytime we need ...
Oil change was done faster than expected and they did accommodated my schedule. Good work
The service was really nice tried best to make a happy customer.. appreciate good effort to selling
Brent, Joe and Lee were exceptional in finding the best options for me during the entire experience. They were awesome in finding what was best for me on vehicle, financial and future fronts and I highly highly recommended going to see them.
Bought my vehicle last year from here, went very fast and smoothly compared to many other dealerships I've been too. Would definitely recommend buying a car from here!
Michael helped me to get the exact truck that I need for scheduled camping trip. It’s really impressive because of chip shortage everyone is waiting for long time after placing an order. He helped me to pick up the truck on the next day it arrived to the dealer lot the day before. He is the guy makes things happen! Both Michael and Caleb at finance came to work early for me to make is happen. I couldn’t ask for more. Fantastic customer service and best truck buying experience in my life! I recommend him all day.
The guys were enthusiastic and answered all my questions and explained the features of the vehicle. Paperwork was easy and prepared.
McNaught goes the extra mile.. IMPRESSIVE..
Excellent timely service
Joe da Silva was very straight to the point on vehicle options and worked with me to get me behind the wheel of something same day.
Staff was friendly and explained what needed to be done.
Staff was friendly and helpful, very accommodating to requests. They made the buying process easy and were very informative and straight forward.
We would highly recommend! Sam was so helpful answering all our questions. Good knowledge of vehicles and their options!
Accommodating and communicative as i rescheduled my appointment 3-4 times by email, and they always replied in a timely manner.
Went in to buy a truck the staff was helpful and exceeded my expections and got my truck in about a week.
Jose was good!! Found me what I needed. Truck was a little later than expected but it's the world we live in right now... Plus there had been a storm. Truck drives great! Great experience all round!
Great people, great service
Easy and fast!
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